Last Updated: March 2026
This Privacy Policy describes how Aurophic Commerce Pvt. Ltd. ("Weave Story", "we", "our", or "us") collects, uses, stores, and protects your personal data when you visit https://weavestory.store or make a purchase. This policy is compliant with the Digital Personal Data Protection (DPDP) Act, 2023 and the Information Technology Act, 2000.
1. Data We Collect
We collect the following personal data when you interact with our website:
- Identity Data: Full name
- Contact Data: Email address, phone number, shipping address, billing address, PIN code
- Transaction Data: Order details, payment method, order history
- Technical Data: IP address, browser type, device information, pages visited
- Communication Data: Messages sent via contact form or email
2. Purpose of Data Collection
We collect and process your data for the following purposes:
- Processing and fulfilling your orders
- Sending order confirmations and shipping updates
- Providing customer support and handling grievances
- Improving our website, products, and services
- Complying with legal obligations (GST, consumer protection laws)
- Preventing fraudulent transactions
3. Consent
By placing an order or submitting your personal data through our website, you consent to the collection, storage, and processing of your data as described in this policy. You may withdraw your consent at any time by contacting us at info@weavestory.store. Please note that withdrawal of consent may affect our ability to process your orders or provide services.
4. Data Storage & Security
- Your data is stored on secure servers with industry-standard encryption
- We use HTTPS/SSL encryption for all data transmission
- We do not store any credit/debit card data on our servers (as per RBI Tokenisation Guidelines)
- Access to personal data is restricted to authorized personnel only
- We implement appropriate technical and organizational security measures
5. Data Sharing
We may share your data with:
- Shipping Partners: To deliver your orders (name, address, phone number)
- Payment Processors: To process transactions securely
- Legal Authorities: When required by law or to comply with legal proceedings
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
6. Your Rights Under DPDP Act, 2023
As a data principal, you have the following rights:
- Right to Access: Request a summary of your personal data we hold
- Right to Correction: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data (subject to legal obligations)
- Right to Withdraw Consent: Withdraw your consent at any time
- Right to Grievance Redressal: Lodge a complaint with our Grievance Officer
- Right to Nominate: Nominate another individual to exercise your rights in case of death or incapacity
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order data is retained for a minimum of 8 years for tax and legal compliance purposes.
8. Cookies & Analytics
Our website uses cookies and Google Analytics to improve your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings.
9. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal data from children.
10. Data Breach Notification
In the event of a personal data breach, we will notify affected individuals and the Data Protection Board of India within the timeframe prescribed under the DPDP Act, 2023.
11. Grievance Officer
In accordance with the IT Rules, 2021 and DPDP Act, 2023:
Grievance Officer: Bommana Narendra Reddy
Email: grievance@weavestory.store
Response Time: Within 48 hours of receipt
Resolution Time: Within 30 days
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
13. Contact Us
For any privacy-related queries, please contact:
Email: info@weavestory.store
Phone: +91 9059558409
Address: Aurophic Commerce Pvt. Ltd., G1, 1-8-853,19/3RT,F, LANE2 STREET 5, PRAKASHAMNAGAR, BEGUMPET, Secunderabad, Hyderabad, Telangana 500016, India